Privacy Policy

1. Information We Collect

At CallSpark AI, we collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

• Personal information (name, email address, phone number)
• Company information and job title
• Communication preferences
• Usage data and analytics
• Call recordings and transcripts (with consent)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to enhance user experience

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information in the following circumstances:

• With service providers who assist in our operations
• To comply with legal obligations
• To protect our rights and prevent fraud
• In connection with a business transfer

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Portability of your data
• Objection to processing

6. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and to provide personalized content and advertisements. You can control cookies through your browser settings.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: