Terms of Service

Effective Date: January 1, 2024

1. Acceptance of Terms

By accessing or using CallSpark AI's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Description of Service

CallSpark AI provides an AI-powered communication platform that includes:

  • Lead management and scoring
  • Automated calling and messaging
  • Analytics and reporting tools
  • Campaign management features
  • Integration capabilities

3. User Accounts

To access certain features of our service, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Providing accurate and complete information

4. Acceptable Use

You agree not to use our service to:

  • Violate any applicable laws or regulations
  • Send spam or unsolicited communications
  • Harass, abuse, or harm others
  • Impersonate any person or entity
  • Interfere with or disrupt our services
  • Attempt to gain unauthorized access to our systems

5. Compliance and Regulations

Users must comply with all applicable regulations, including but not limited to:

  • Telephone Consumer Protection Act (TCPA)
  • CAN-SPAM Act
  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Do Not Call Registry requirements

6. Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. You agree to:

  • Pay all fees when due
  • Provide current and accurate billing information
  • Notify us of any changes to your payment method
  • Accept that fees are non-refundable except as required by law

7. Intellectual Property

The service and its original content, features, and functionality are owned by CallSpark AI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Limitation of Liability

In no event shall CallSpark AI be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

9. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@SparkAI.com
Address: Goodyear, Arizona
Phone: Available upon request

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new Terms of Service on this page and updating the effective date.